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Promotion... I received an unwanted promotion in November. For more than a year, we had plans that I would leave sales and create an order processing department where none existed. For years, salesmen for the company would each turn their orders directly to our vendors with no verification by our company. It would be my responsibility to oversee these orders for missing details and to verify the prices and engineering standards were correct. Service was overwhelmed by the mistakes on orders and delays for installations due to incomplete drawings. Eliminating problems up-front is the only solution to survival. We didn't need more servicemen, we needed less service problems. Before that job assignment took place, a salesman from another division announced retirement and my manager was promoted to that position. In doing so, he hired his replacement and spent three months training the guy... although he was a people person with retail cabinet experience, his engineering and computer skills were sorely lacking. This forced a burden that was holding me from the transition to the processing manager position. There were other circumstances I wasn't privy to, but the new guy got bounced out and the next day I was told his position was eliminated and I was being promoted to fill the gap with the title of sales manager. Strangely, all my coworkers congratulated me for the new position and started treating me as though I was the general manager, service manager, HR manager... and all important answer-man. It was weeks of denying I was anything above a single rung on the ladder, I became the traffic cop telling people who in the company 'did what' which was really surprising as though there had been a shift in geometry. We actually have people assigned to those positions for questions I was being asked! We are really understaffed and my analogy to the situation is a busy restaurant Maitre d' running back to the kitchen to prepare meals as there is only one chef and no available kitchen help. I'm not liking it. . |
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Two months into this change and I'm feeling a bit more secure but I'm also working 50+ hours a week to meet obligations.
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I did now... thanks. Sorry about your dog. That's why I don't plan on having more pets... unless I get a tortoise, then it would outlive me!! (there's a joke in that statement)
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BTW, could you tell me what kind of company you work in ? I mean what kind of business your company mainly deal with? Yes, I'm in the kitchen cabinet business working for a large company. We have different divisions and I'm assigned to manage retail sales for the custom and remodeling part of the business.
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