Complaint Desk...
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Posted:Oct 9, 2018 4:10 am
Last Updated:Oct 13, 2018 4:45 am 67678 Views
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I was in multi-tasking mode yesterday. Lots of interruptions. More than any normal Monday.
Working hard to close a deal, I sent revised drawings and prices to a Friday so she and her husband can review. The call came early with 4 important requests... something that would take an hour or so got started several times, but I had to resolve a few emergency complaint requests. I got back on it around 7pm and worked a few more complaints until 7:50pm when my wife summoned me to head home. At 10:50pm I was online taking a few minutes to digest dinner, read a blog or two and get back to work to finish what I planned to do in the morning.
I'm getting good at resolving complaints but not good at getting any of my work done.
A bad complaint I want to keep distance on is an order that took 2 weeks to process and the factory acknowledged 8 weeks to complete. Their acknowledgement isn't accurate as they are running 2 weeks behind, so that makes a total of (counts on fingers and toes) 12 weeks when the salesman told the customer 8 weeks.
They (the ) are 'freaking out' as they sold their previous unit and won't have a working kitchen or bath when they move into the new place. The is angry and doesn't want to talk to the salesman... he want's a 'higher-up' to call (clears throat) and that would be me, but since I know nothing about the order I'm expecting the factory to make some changes and complete the order on the acknowledgement date.
I thought by going home the complaint desk would be closed. My boss texted me to complain about something else that needed to be resolved last night.
That said... The complaint desk was open until 1:30am!
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If the vigilante decides to take a vacation...
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Posted:Oct 6, 2018 9:44 am
Last Updated:Oct 9, 2018 2:28 pm 66813 Views
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I'm inspired to write this blog after reading another blog stating an increased amount of fake profiles on Asia Friend Finder.
For years, I've made it my hobby to sniff out profiles with bogus photos. That could be women listed on Russian or Ukrainian marriage sites with profiles here that are are totally different. Maybe it's stolen pornstar photos or social media celebrities with thousands of followers. It doesn't matter to me... if the photo was stolen, I'll report it.
HUNDREDS of fake WOMEN'S profiles have been closed/deactivated due to my efforts... but you don't really know that. Except for a dozen 'status' blogs for the resistant scammers that weren't deleted in a timely manner, what I do is 'behind the scenes' so it's easy to complain about the scammers here and not know that's only a fraction of the numbers of profiles created on a daily basis.
Why so many scammers? I'm thinking unsuspecting members fall for their false stories... like a job in another country that went sour and needing money to get back to America. Oh... and by the way... I love you!
Pay to get them back to 'the good old USA' and they are talking marriage with you.
If their system didn't work they would have to resort to other means of scamming... so, it's must be working to have so many. ALL dating sites have this problem.
Let's not take the word 'vigilante' literally, what I do is passive. I send a message to the customer service with the profile name and where the original photo was stolen from. Pretty simple and it works!
On a good day I'm reporting 4 bogus profiles and they get deactivated within 24 hours.
Are you good with math? Take half the numbers I'm averaging... 2 per day times 365 days in a year. Over 700 per year. Easily I've been doing this for more than 7 years and remember weekends where I reported as many as 25 profiles. That's an amazing number to think that 5,000 scammers were knocked out of business... yeah they returned, several times, again and again.
The thought is why do I invest so much free time knocking out scammers when I have nothing to gain from it?
I'm thinking about taking a vacation from being the vigilante and see what happens after a month or two... THEN you guys can really complain about the number of fake profiles on this site.
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I got pulled over for speeding...
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Posted:Sep 29, 2018 9:32 pm
Last Updated:Oct 2, 2018 8:29 pm 164407 Views
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On the way back from the Mexican shoemaker 'Zapatos' I had my new boots on and suddenly I see some blue lights flashing in my rear view mirror. It was the police signaling me to pull over. I did and he told me to present my driver's license, registration and proof of insurance. I explained I'm unable to reach for my wallet and I needed to get out of the car. He stepped back to allow me to do so and when he saw my new boots he began laughing uncontrollably. Shaking his head he understood why I was speeding.
"Yeah officer, I just got these boots 15 minutes ago and didn't realize this would be a problem when I started driving."
The officer told me he would let me off with only a warning and to promise to remove the boots when I was driving. "It's a deal" I said.
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Bill Cosby's new apartment...
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Posted:Sep 29, 2018 2:47 pm
Last Updated:Oct 2, 2018 8:58 am 163656 Views
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This past Tuesday, actor Bill Cosby had moved to a new apartment at the Montgomery County Correctional Facility. He was found guilty of 3 counts of aggravated indecent assault and sentenced to 3-10 years in prison. Some say his stay will be a short one. Some say his sentence should have been greater.
I read a fellow inmate greeted Cosby with a stale hotdog bun to the face. Reading comments to the news story, I believe someone said 'bun today... hotdog tomorrow...'
Well Bill, payback is a bit*ch.
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Get out your Moon Cakes...
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Posted:Sep 24, 2018 3:19 am
Last Updated:Oct 11, 2018 4:19 am 163978 Views
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It's time to get out your Moon Cakes and celebrate the Chinese Mid-Autumn Festival.
From what I've read, the Mid-Autumn Festival is the second most important festival in China after Chinese New Year. This festival means family reunion and harmony and is celebrated when the moon is full.
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Downwind from a steakhouse...
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Posted:Sep 19, 2018 4:01 am
Last Updated:Sep 19, 2018 4:01 am 162993 Views
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I usually leave my office between 7:30 and 8pm (read: diner time) and have to travel a few main roads to get to the highway. This puts me past a mall and several plazas with restaurants on both sides of the roadway. That's the time I roll down the windows and inhale the smell of cooked food, especially from a few steakhouses along the way! I actually enjoy waiting at a red light for the aroma of cooked food.
Just past the half-way point puts me in Hollywood and a really large plaza with several restaurants on the perimeter road alongside the Interstate and again... it's time to roll down the window and catch the smell of grilled steak wafting over the highway...
They have TGI Friday's, Red Lobster, Miller's Ale House, Dave & Busters next to each other and the smell is awesome!
The best part of all this is smelling cooked food has no calories...
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deceptive sales tactics...
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Posted:Sep 17, 2018 3:23 am
Last Updated:Oct 11, 2018 4:19 am 164883 Views
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I'm shopping for a condo and called the realtor from one of the listings I'm interested in. She apologized as the property was sold and neglected to notify the website to remove the ad. I'll file this under unprofessional laziness.
Some realtors have other listings and bait people with really good ones that just happen to have been sold... but if you are interested, they have others that are somewhat more expensive than the one that hooked you in. I'll file this under deceptive sales tactics.
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Watching out for HURRICANE FLORENCE...
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Posted:Sep 11, 2018 6:36 pm
Last Updated:Jun 15, 2023 2:05 pm 162200 Views
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According to the National Hurricane Center, Hurricane Florence is less than 3 days away from striking landfall on the East coast of United States. Specifically centered on North Carolina.
Current wind speed is 140mph making it a category 4 storm and of the latest advisory is expected to strike Friday afternoon, possibly sooner. Reports are more than a million residents have been told to evacuate, especially in low lying areas as flooding will occur.
I've posted a link to the NHC storm track that updates a few times a day so if you are interested in following the storm it's good until the winds die down and the storm is no longer.
https://www.nhc.noaa.gov/graphics_at1.shtml?cone#contents
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You have reached the Suicide Hotline... please hold.
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Posted:Sep 9, 2018 4:42 am
Last Updated:Oct 11, 2018 4:19 am 162720 Views
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I heard on the radio driving home one night, the 10th leading cause of death in America is suicide. So the first thing I did was look for statistics. From 2016 I found a chart that states an American dies by suicide every 12.3 minutes. There were 1.1 MILLION estimated suicide attempts and 43,000 actually died.
4 men per every 1 woman die from suicide but 3 times more women are likely to attempt. A cruel thought would be men are just better at it than women.
I don't mean that as a joke.
So, I'm thinking do people actually have to wait when calling a suicide hotline?
Yes. According to one website it explains that it depends on the hotline you call. Some calls may be routed to a central location. Typically, the caller will hear a message confirming they reached the suicide hotline and get placed on hold (with music) until someone can answer the call.
Calls are usually answered by trained staff with counselors, but not always.
Like anything else, I'm sure weekends or the end of the month are busy periods. Why the end of the month? If you know someone who rents a room and needs to find another place to stay, living on the street until you find another place could be enough to end your life.
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The Maverick is no more...
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Posted:Aug 25, 2018 8:01 pm
Last Updated:Aug 25, 2018 8:02 pm 188482 Views
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Senator John McCain passed away today at the age of 81.
1936 - 2018 may he rest in peace...
Some people liked him and some didn't.
It doesn't matter as he's gone now.
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